Privacy Policy

Introduction

At Nine N Half, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, subscribe to our emails or SMS marketing, or otherwise interact with our brand.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Place an order
• Create an account
• Subscribe to our newsletter or SMS marketing
• Contact customer service
• Participate in promotions or giveaways
• Submit reviews or other website content

The information collected may include your name, email address, phone number, billing address, shipping address, payment information, and any other details necessary to process transactions and provide customer support.

We may also automatically collect certain technical information, including IP address, browser type, device information, cookies, website usage data, and browsing behavior through analytics and tracking technologies.

How We Use Your Information

Nine N Half may use the information collected to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Detect fraud or unauthorized activity
• Send promotional emails, SMS messages, and marketing communications
• Personalize advertisements and website content
• Comply with legal obligations and enforce our policies

Email & SMS Marketing

By subscribing to our email list or providing your phone number at checkout, you consent to receive marketing communications from Nine N Half. Message frequency may vary. Standard message and data rates may apply.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. SMS subscribers may opt out by replying STOP to any message received.

Payment Information

All payments are processed securely through third-party payment providers. Nine N Half does not store or have direct access to your complete payment information, including full credit card numbers.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance your browsing experience, analyze website traffic, remember preferences, and deliver personalized advertisements.

By using our website, you consent to the use of these technologies. Customers may disable cookies through their browser settings; however, some website features may not function properly as a result.

Sharing of Information

Nine N Half does not sell or rent your personal information to third parties.

We may share limited customer information with trusted third-party service providers necessary to operate our business, including payment processors, shipping carriers, email marketing platforms, analytics providers, fraud prevention services, and advertising partners.

Information may also be disclosed if required by law, court order, legal process, or to protect the rights, property, or safety of Nine N Half, our customers, or others.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

By using this website, you acknowledge and accept these inherent risks.

Third-Party Links

Our website may contain links to third-party websites or services. Nine N Half is not responsible for the privacy practices, policies, or content of any third-party websites.

We encourage customers to review the privacy policies of external sites before providing personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

To submit a privacy-related request, please contact us directly through our customer support channels.

Policy Updates

Nine N Half reserves the right to modify or update this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting on the website.

Continued use of the website following any changes constitutes acceptance of the updated policy.